TillGraph
Privacy policy
Last updated October 5, 2026.
Who we are
TillGraph (“we”) runs tillgraph.com and the TillGraph connector, which lets AI assistants look up independent local service businesses in Cambridge and Boston, Massachusetts, and the San Francisco Bay Area, California. This policy covers three groups: people who use an AI assistant that calls TillGraph, business owners who manage their listing with us, and visitors to tillgraph.com. Contact: [email protected].
Personal data we collect, why we use it, and how long we keep it
People using TillGraph through an AI assistant (the TillGraph plugin or connector)
You never create a TillGraph account. Through the plugin we do not collect your name, contact details, precise location, payment card details, health information, government identifiers, passwords or other sign-in secrets, and we do not receive your conversation history.
| What | Why | Kept for |
|---|---|---|
| The search request your assistant sends us, such as “barber in Harvard Square” and any filters | To return matching businesses | Not stored. We use it to answer and then discard it |
| Technical logs: time, the address requested, the result, and the IP address of the service that made the request (normally the AI provider’s servers, not your device) | Security, preventing abuse, fixing faults | Up to 30 days |
We use these logs only for the purposes above. We do not track people across requests, build profiles of people who use the plugin, or try to work out anything about you from what you search for. You are in control: you can remove TillGraph from your assistant at any time, and you can ask us what our logs hold or to delete them by emailing [email protected].
Business owners who claim or edit a listing
| What | Why | Kept for |
|---|---|---|
| The email address you verify | To confirm you speak for the business, sign you in, and contact you about your listing | Until you ask us to remove your claim |
| A record that we emailed you a sign-in code, and the IP address that asked for it. We never ask for or store a password | To verify your email and stop misuse | About one day |
| A sign-in cookie | To keep you signed in. It is required for the editor to work and is not used for tracking | 30 days, or until you sign out |
| What you enter about the business: name, address, phone, public email, website, hours, services, prices and how customers book | To publish your listing to AI assistants | Until you change it or ask us to remove it |
| If you connect a calendar: the connection itself, and the times you are busy over the next two weeks | So AI assistants can suggest times that work | Until you disconnect. Busy times are refreshed and replaced continually |
Calendars. Connecting a calendar is optional. We read only when you are busy. We never store or share what an event is, where it is, or who it is with. You can disconnect at any time from your listing, and we then delete the connection and the busy times. TillGraph’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Emails from us. We may email a business at its publicly listed address to tell it about its listing. Reply “no” and we will not email again.
Business listings
Listings contain business information that businesses publish themselves (name, address, phone, business email, website, hours, services, prices, booking links), that appears in public open data, or that the owner has given us. Where a business is a sole practitioner, its listing can include that person’s professional name and business contact details, as published on their own website. We do not list home addresses or private contact details. We keep a listing until the business closes or asks us to remove it, and a business can ask us to correct or remove its listing at any time.
What the plugin returns. Answers from TillGraph contain business listing information only: the details above and, where an owner has shared a calendar, the times the business is busy. They never contain information about the person asking.
Visitors to tillgraph.com
We use Google Analytics on our public pages to understand how visitors use the site, for example which pages are viewed. Google Analytics uses cookies and receives your IP address and browser details. We do not send names, phone numbers or email addresses to it. You can opt out with Google’s opt-out browser add-on. The pages where owners sign in and edit their listing do not load analytics.
Who we share information with
- AI assistants and the companies that run them receive business listing information, including an owner’s published details and busy times, when someone asks about that business. They do not receive owners’ sign-in emails.
- Service providers that run TillGraph for us: our hosting provider (Amazon Web Services), our email delivery provider (Resend), and Google (Analytics on our public pages, and Google Calendar if an owner connects one).
- Authorities, where the law requires it.
We do not sell personal information, use it for advertising, or use it to train AI models.
How long we keep information
- Search requests from AI assistants: not stored.
- Technical logs: up to 30 days.
- Sign-in records for business owners: about one day; the sign-in cookie lasts 30 days.
- An owner’s verified email, listing edits and calendar connection: until the owner removes them or asks us to.
- Business listings: until the business closes or asks us to remove it.
Your controls and rights
- Business owners can change their listing or disconnect a calendar at any time after signing in, and can ask us to remove their claim, their listing, or both.
- Anyone can ask what information we hold about them, and ask us to correct or delete it, by emailing [email protected]. We answer within 30 days.
Security
Connections to TillGraph are encrypted. Access to our systems is limited to the people who run the service. If you believe there is a security problem, email [email protected].
Children
TillGraph is not directed at children under 13 and we do not knowingly collect their information.
Changes
If we change this policy we will update the date at the top. For significant changes we will also tell business owners who manage a listing with us.
Questions: [email protected]